By Shirley Steffen
KOmbat Solutions AZ
GunBroker.com is pleased to spotlight KOmbat Solutions, AZ, a seller on the platform. KOmbat Solutions is owned and operated by Jules Ko and his wife. It is a family operation. They specialize in NFA items like suppressors and short-barreled rifles (SBRs). They provide expert support through the ATF process and offer a curated selection of firearms, accessories, and tactical gear. Committed to service, safety, and compliance—we’re your trusted online source for NFA and firearm needs.
The GunBroker.com Seller Assist team had this to say about them: “Partnering with Jules, owner of KOmbat Solutions LLC, was an absolute pleasure. His passion for his business and dedication to excellence were evident every step of the way. The Seller Assist Team was honored to support him throughout the selling process. helping ensure everything is organized, efficient, and stress-free from start to finish. GunBroker is proud to have worked alongside such a driven and professional partner.”
GUNBROKER.com: Where are you located and tell us a bit about your business.
KOMBAT SOLUTIONS AZ: We’re based in Phoenix, Arizona, and proudly serve the Valley and beyond. KOmbat Solutions is a family-owned, husband and wife firearms concierge that focuses on delivering an unmatched customer experience. We believe the process of buying a firearm or suppressor should feel personal, educational and exciting, not transactional. My wife and I started this company with one goal in mind: to bring honesty, personal touch and education back into the firearms industry
At KOmbat Solutions, we understand firearms and suppressors are investments. Just like buying a car, you should be able to test them before you buy. That’s why we offer “try it before you buy it” demo services, giving customers the opportunity to experience firearms and suppressors firsthand before making an informed decision.
Our foundation is built on faith, family, and service. Every interaction reflects our commitment to honesty, safety, and the belief that world class service is the true mark of professionalism in this industry.
GUNBROKER.com: We understand you specialize in NFA firearms. How did you fall into this niche part of the shooting sports industry?
KOMBAT SOLUTIONS AZ: My passion for firearms started when I was 8 years old in the Philippines, picking up brass after my father’s training sessions for competitions. Those early experiences taught me the importance of safety and discipline.
As I grew older, my career as a registered nurse gave me a unique perspective. After more than a decade in critical care, I saw firsthand how permanent hearing loss, often preventable, affected veterans, hunters and recreational shooters. That realization inspired me to promote suppressors not as luxury items or accessories, but as vital safety equipment for responsible firearm ownership
When the world shut down during the COVID 19 pandemic, I served on FEMA contracts as an ICU nurse across the country. Those years were challenging, and during that time, I found peace again through range days of comparing performance of different suppressors with various host firearms. It was a much-needed distraction at the time, but that distraction rekindled lifelong passion. That passion turned into a purpose of combining my love for the shooting sports with my dedication to safety and service. That’s how KOmbat Solutions was born.
NFA laws and forms are confusing by design, and there’s a common belief that paperwork is prohibitively complex. That’s why we do the legwork for our customers, we guide you through the forms, fingerprints, and timelines so the process is painless. As a nurse I’m used to navigating complex documentation and systems; applying that same attention to detail makes the NFA process straightforward and stress free for our clients.
GUNBROKER.com: We’ve heard excellent things about your customer service. Can you tell us what makes your CS so special?
KOMBAT SOLUTIONS AZ: Because it’s personal. Every sale, every text, every call, every email, every demo, it’s my wife and I on the other end. There’s no script, no queue, no generic message. We don’t see customers; we treat everyone as they’re already part of the KOmbat family. We listen, educate and guide without ego. Our “white glove” approach isn’t a marketing line, it’s how we operate. We’re building relationships.
We truly believe that service doesn’t end at the sale. Whether it’s helping a new buyer navigate NFA paperwork or following up after a suppressor demo, we’re there every step of the way. Our goal is to make sure every customer feels valued, respected and supported.
This service-minded approach really stemmed from a place of humility. I was blessed to be raised by a lifelong entrepreneur, my father whose guidance, wisdom and example taught me what true dedication and integrity look like. From him, I learned to take risks with confidence, to treat people with respect, and to always deliver more than expected. His belief in me paved the way for my own confidence to build something meaningful.
And none of this would have been possible without my wife. My partner in life and in business, who sacrificed her own career to help me bring this dream to life. Her strength, love, and commitment are the foundation of everything we’re building.
We’re also surrounded by an amazing community of friends, our KOmbat Crew such as Walt, David, Colin, Tito and the entire Tac Safe Tribe who have shown up out of their own time to help us at local events and range days. Their dedication, energy, and belief in what we’re building have been instrumental to our growth. The photography and videography that capture those moments come from our friend Skyler at Brix Tactical, whose talent and passion bring our story to life. None of this would be possible without their support.
GUNBROKER.com: How long have you been selling on the GunBroker.com platform?
KOMBAT SOLUTIONS AZ: We started our journey with GunBroker after a meeting at Shot Show 2025 and began selling on the platform in the spring of this year. The platform has opened doors for us to share our passion and concierge level service with responsible gun owners nationwide.
We owe a huge thank you to the GunBroker team, especially Abraham and Tony for their mentorship, patience and genuine kindness. They took the time to guide us, share valuable insight, and teach us how to grow successfully on the platform. Their encouragement has made a lasting impact, and we’re truly grateful for their support.
GUNBROKER.com: Do you have dedicated staff members who work on your GunBroker.com business on a regular basis?
KOMBAT SOLUTIONS AZ: KOmbat Solutions is a true husband and wife operation. We handle everything ourselves from listings, communication, and photography to packaging and shipping. This keeps us close to our customers and ensures every experience feels personal and professional.
GUNBROKER.com: Do you feel that your strong customer service that you’ve worked so hard to obtain carries over to your online business?
KOMBAT SOLUTIONS AZ: Absolutely! Whether it’s face to face or online, our values don’t change. We reply quickly, communicate clearly, and follow through on every promise. We believe that even in an online marketplace, people can feel when they’re dealing with real honest individuals who care.
GunBroker allows us to extend that same level of white glove service to people across the country, while still staying true to our small, family driven roots.
GUNBROKER.com: How important are new technology releases on GunBroker.com to help grow your business and stay ahead of competitors?
KOMBAT SOLUTIONS AZ: Very important. Every new feature and innovation helps us serve better. GunBroker’s tools make it possible for small business like our to reach more people efficiently and safely
The truth is, a lot of gun shops are still old school and hesitant to embrace technology or automation because “it’s not how it’s always been done”. We’re the opposite. We welcome this new age of modern business because the more we can streamline the selling process, the more time we get to spend where it really matters, connecting with our customers.
At KOmbat Solutions, technology isn’t a replacement for service; it’s an amplifier. It lets us handle the logistics faster, stay compliant with ease, and focus on providing a genuine, personal and human experience. Our foundation will always be built on trust, relationships, and service, tech just helps us deliver that at a higher level.
GUNBROKER.com: Do you feel that your business on GunBroker.com will continue to grow as you become more familiar with GunBroker.com New Release Offerings you may not have utilized in the past but are now familiar with as well as stay in stride with new releases?
KOMBAT SOLUTIONS AZ: Absolutely! As we learn the ins and outs of GunBroker’s platform and adapt to each new release and tool, our reach and capability will only grow. That platform momentum lets us spend less time on backend logistics and more time curating unique items to offer.
Looking ahead, we have big plans. We’re building FRT conversions services and curated ready to go firearm packages that take the guesswork out of compliance and performance. We’re expanding SMS Laser products such as the HFXC and Trinity laser aiming module distribution across the United States so more shooters can experience night vision shooting without the high-cost barrier. We’re also curating packages of high-quality firearm host with tested suppressor pair and mounting system such as Rearden for peak performance suppressed firearm out of the box.
We’re ready to leverage each new feature GunBroker has plans for in the future to deliver better experiences for our customers. The future looks bright, and we’re just getting started.
GUNBROKER.com: Do you have a range or ranges at your stores? If so, do you feel that it retains your customers? Are ranges a strong revenue stream for your business with training, and try it then buy it?
KOMBAT SOLUTIONS AZ: We currently host our private demo service, demo events, and range days through private and partner ranges across Arizona. These range days are the heartbeat of our brand. They allow customers to safely test firearms and suppressors before buying, while also fostering community and trust.
Through our nonprofit, “KOmbat KOmmunity Foundation”, we offer free firearms safety and defensive training for new gun owners, women and single mothers. We provide everything needed, certified instruction, 2:1 range safety officer to student ratio, ammo, range time, and even handguns for those who don’t yet own one. Our goal is to empower our community through education and confidence, ensuring safety and responsibility remain at the center of firearm ownership.
These hands-on services allow us to be there with our customers at the range and foster a community-like event. This in turn retains our customer base and helps it grow organically without the need for expense on ads.
The “try it before you buy it” concept is also something where it takes us out of “selling” and turn it into more of educating and guidance. The hands-on approach allows the products to sell itself.
Visit KOmbat Solutions store on GunBroker.com: https://www.gunbroker.com/s/seller/kombatsolutionsaz/
If you’re a seller on GunBroker.com and would like to be in touch with our Seller Assist team to review your account, please email them at [email protected]
